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Transport

Public Transport for Disabled Persons

GMPTE (Greater Manchester Passenger Transport Executive) co-ordinates public transport activity within the region and provides a principal information source on transport services and facilities for disabled persons. A website is available at www.gmpte.gov.uk

Traveline provides local transport information on 0871 200 22 33 7am to 8pm Monday to Friday and 8am to 8pm Saturday, Sunday and Bank Holidays. A website is available a www.travelinedata.org.uk/telephone.htm or www.traveline.info

All GMPTE’s information is available in a range of formats, such as in large print, in Braille and on tape, on request from Traveline.

Concessionary Travel Passes and Permits:

Passes

These provide free travel to and from Greater Manchester. To qualify for a pass you must be:

  • Registered blind
  • You are profoundly deaf and without speech or with speech that is difficult to understand
  • You have learning disabilities

To apply for a pass contact your local social services for an application form. You may also qualify if you are:

  • Without the use of both arms
  • Without speech
  • An ex-service person with serious walking difficulties due to losing a leg.
  • You have been or would be refused a driving licence as a result of a severe and enduring mental health problems

In these cases contact:
GMPTE (passes and permits)
9 Portland Street
Piccadilly Gardens
Manchester
M60 1HX

Tel: (0161) 242 6116
Textphone: (0161) 242 6386

Permits

A permit means you pay less than normal on public transport. At present this is a flat fare of 50p on buses, 60p on trains and the Metrolink after 9.30 am weekdays or all day Saturday, Sunday and public holidays. To have a permit you must be one of the following:

  • Over retirement age
  • Registered as partially sighted
  • Profoundly or severely deaf
  • Have severe walking difficulties
  • You have been refused a driving licence on medical grounds (other than people who have been or would be refused a driving licence as a result of a severe and enduring mental health problems who would qualify for a free pass)

To apply contact:

GMPTE
9 Portland Street
Piccadilly Gardens
Manchester
M60 1HX

Tel: (0161) 242 6116
Textphone: (0161) 242 6386

If you have a permit and are a regular bus user you can purchase a weekly buscard for £6 from GMPTE Travelshops on all major bus stations. You can also buy a senior day saver which costs £1.60 and provides one days unlimited bus travel within Greater Manchester, day saver tickets are bought on the bus.

Travel Vouchers

People who have walking difficulties or are registered blind and are unable to use ordinary public transport may be entitled to travel vouchers to pay for taxis, private hire cars and accessible buses.

Vouchers are not free. Each scheme member can buy up to seven books of vouchers in one year, each containing fifteen £1 vouchers for £5.

You must hand in any other free pass or permit if you participate in the voucher scheme.

To apply contact:

GMPTE (passes and permits)
9 Portland Street
Piccadilly Gardens
Manchester
M60 1HX

Tel: (0161) 242 6116
Textphone: (0161) 242 6386

Other Services and Facilities:

Easy Access Bus Services

More and more buses have no entrance steps and 'kneel' at the kerb to lower the bus floor and are wheelchair accessible. Additionally, most have designated seats near the front for those who may have difficulty getting to others within the bus.

To find out times of these buses telephone Traveline on 0870 608 2 608 between 7 am and 8 pm Monday to Friday and 8am to 8pm Saturdays, Sundays and Bank Holidays. Textphone users should should ring 0870 241 2216.

Bus Stations

GMPTE controls the environment of bus stations and have refurbished them to improve accessibility. Features include dropped kerbs , tactile paving, talking signs, visibility strips and improved lighting.

Door to Door Transport Services

Ring and Ride and other services are available to those who can't use ordinary public transport. Ring and Ride provides short local trips using vehicles that have access for wheelchair users.

Local Link is a flexible public transport service that will pick you up at your door. The services run in defined areas and you must book your journey at least one hour in advance, but you can book several journeys at the same time, up to a week ahead. Localink uses minibuses or taxis you share with other passengers. These services are available to the general public.
To find out if there is a Local Link in your area and for details of the local booking office, or for information about Ring and Ride, phone Traveline on 0870 608 2 608 between 7 am and 8 pm Monday to Friday and 8am to 8pm Saturdays, Sundays and Bank Holidays. Textphone users should should ring 0870 241 2216.

Taxi and Private Hire Cars

Taxis and private hire cars offer a flexible transport choice to disabled persons.

Local authority licensing regimes govern taxis or 'hackney carriages' and private hire operators and many require access facilities to be provided. Check the telephone book for the number of your local licensing authority. Black cabs are now accessible to the majority of wheelchair users.

Public Transport Access Grants

Short term revenue funding is available for voluntary organisations and charities in Greater Manchester wishing to run projects that will make it easier for disabled people to use public transport.

Small Travel Grants

Small travel grants of up to £150 are available for voluntary organisation of disabled people who wish to make special one-off trips.

For more information about GMPTE grants contact:

Strategic Relations Department
GMPTE
9 Portland Street
Piccadilly Gardens
Manchester
M60 1HX

Tel: (0161) 242 6243 (textphone)

What the Transport Operators Say:

Metrolink

The Metrolink system has been designed to be as accessible as possible and incorporates a number of features to assist mobility-impaired people.

For ticketing and information phone Metrolink's customer services on (0161) 205 2000

Northern Rail Limited (NRL)

NRL operates trains across the north of England. They are committed to caring for passengers with disabilities. Passengers who need assistance are advised to contact Northern Customer Relations at least 24 hours in advance of travel. Their Assistance Helpline is open between 6am and 11pm Mondays to Saturdays and 7am to 10pm Sundays and public holidays, on 0845 600 8008. Textphone available on 0845 604 5608.

For national rail enquiries phone 08457 48 49 50. Textphone users should phone 0845 60 50 600

www.nationalrail.co.uk

Other Useful Organisations:

RADAR
12 City Forum
250 City Road
LONDON
EC1V 8AF

Tel: 020 7250 3222
www.radar.org.uk

RADAR is an organisation of disabled people. Their mission is to promote change by empowering disabled people to achieve their rights and expectations. RADAR campaigns for better lifestyles for disabled people and their families.

RADAR is particularly involved with civil rights, social services, social security, employment, education, housing and mobility. It offers a range of advice and support

TRIPSCOPE
The Courtyard
Evelyn Road
LONDON
W4 5JL

Tel: 08457 585641 National help-line with text-phone.
www.tripscope.org.uk

A nation-wide travel information and advice service for disabled and elderly persons.
The Community Transport Association (CTA)
A non-profit making organisation of community, voluntary and other specialist transport operators and their supporters. CTA is able to offer support and advice on minibus and accessible transport operation...

Advice line number: 0845 130 6195
or e-mail: AdviceUK@communitytransport.com
www.communitytransport.com

DPTAC

DPTAC advise the Government on access for disabled people to transport. They also advise on the built environment.
The DPTAC website ‘Door to Door’ is a national transport and travel website for disabled and less mobile people, at
www.dptac.gov.uk/door-to-door

It has been developed to give disabled people information about transport and advice about travelling using all forms of transport.

Door to Door brings together in one website all the information that disabled people need to make informed decisions and choices. For people who want to find out more detailed information about specific issues, the website also features direct links to the websites of other organisations.

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